Responsible Gaming
Gaming Should Be Entertainment
At Clever Pollys, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only be enjoyed with money you can afford to lose.
If you find yourself gambling more than intended or experiencing negative consequences, please reach out for support. Help is available, and seeking assistance is a sign of strength.
Age Verification
In Australia, you must be 18 years of age or older to gamble legally. Gambling operators have a responsibility to verify your age before allowing access to betting services.
If you are under 18, please do not attempt to access gambling websites. If you are concerned about a young person's gambling habits, contact Gambling Help Online for guidance.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling with more money to recover what was lost
- Hiding gambling activity from family, friends, or partners
- Gambling with money needed for essential expenses (bills, rent, food)
- Increasing the amount or frequency of gambling to achieve the same excitement
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Lying about the amount of time or money spent gambling
- Neglecting work, school, family, or social commitments due to gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money to gamble or pay off gambling debts
- Experiencing relationship conflict related to gambling habits
Self-Help Tools & Betting Limits
Most responsible betting operators provide tools to help you maintain control of your gambling. These include:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Cap the amount of money you're prepared to lose during a given period
- Reality Checks: Receive notifications during gameplay to remind you how long you've been gambling
- Session Time Limits: Set an automatic timeout to stop gambling after a set duration
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites if you need a break
- Account Closure: Permanently close your account if you decide to stop gambling
We recommend using these tools as part of a responsible gambling strategy. If you're unsure how to activate these features on any betting site, contact their customer support team.
Support Organisations & Resources
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
Australia
- Gambling Help Online – www.gamblinghelponline.org.au – Free counselling and support service for problem gambling in Australia. Phone: 1800 858 858
United Kingdom
- GamCare – www.gamcare.org.uk – Free support for problem gamblers and their families in the UK
- GamStop – www.gamstop.co.uk – National self-exclusion scheme for online gambling in the UK
Canada
- Responsible Gambling Council – www.responsiblegambling.org – Evidence-based information and resources for problem gambling in Canada
United States
- National Council on Problem Gambling – www.ncpgambling.org – Free helpline: 1-800-522-4700. Support and resources for problem gambling
International
- Gamblers Anonymous – Peer support groups available in many countries
If you are in immediate crisis or experiencing suicidal thoughts, please contact your local emergency services or a mental health crisis line immediately.
If You Need Help
Seeking help for problem gambling is a positive step. Whether you're concerned about your own gambling or that of someone you care about, support is available and completely confidential.
Do not hesitate to reach out:
- Call Gambling Help Online: 1800 858 858 (Australia)
- Visit one of the support websites listed above
- Speak to a trusted friend, family member, or healthcare professional
- Use the self-exclusion and limit-setting tools on your betting account
Remember: Problem gambling is treatable, and recovery is possible with the right support.